Frequently
Asked Questions

Find quick solutions with video guides to the questions we get asked the most. 

How do I apply my Loyalty points to my order?

(Loyalty points can be redeemed on one-time orders only, does not apply to subscription orders)

How do I manage my Subscription/ Autoship order?

How can I add products to my next/ upcoming Subscription order?

How do I cancel/ manage my Subscription order(s)?

How do I change the quantity of the products and update the frequency in my Subscription order?

I need to edit my next order quickly, how can I do that?

How can I update my address and payment information for my Subscription orders?

Still have questions?

Contact customer support 
  • 321-939-3040

  • customersupport@maxliving.com