Frequently
Asked Questions
Find quick solutions with video guides to the questions we get asked the most.
How do I apply my Loyalty points to my order?
(Loyalty points can be redeemed on one-time orders only, does not apply to subscription orders)
How do I manage my Subscription/ Autoship order?
How can I add products to my next/ upcoming Subscription order?
How do I cancel/ manage my Subscription order(s)?
How do I change the quantity of the products and update the frequency in my Subscription order?
I need to edit my next order quickly, how can I do that?
How can I update my address and payment information for my Subscription orders?
Still have questions?
Contact customer support