Shipping and Returns

Shipping 

  • Free standard ground shipping on continental U.S. orders over $89.99. 
  • Flat-rate $4.99 shipping for orders under $89.99. 
  • Expedited shipping methods are available, but not guaranteed.
Puerto Rico, Alaska, Hawaii:
  • Standard ground shipping: $5.99 for orders over $99.99.
  •  Flat-rate $12.99 shipping for orders under $99.99.
Orders ship Monday-Friday, excluding U.S. holidays. Expedited shipping only available via FedEx Express Saver.

Returns

  • Report order discrepancies within 48 hours. Photos may be requested and/or required.
  • Contact customersupport@maxliving.comcall 321-939-3040 or submit a return request form here. 
  • Obtain an RMA number before returning items. Returns must be unused, unopened, unworn etc and must have been purchased through store.maxliving.com.
  • Customer is responsible for return shipping costs, unless items are defective. 
  • Exchanges or refunds are issued upon receipt and inspection of returned items.
For questions contact MaxLiving Products at 321-939-3040 or email customersupport@maxliving.com.